Refund policy

Return/Refund/Lost Packages

If irritation or sensitivity occurs, discontinue use immediately; It is recommended to test a small patch of skin to see if irritation or sensitivity occurs.

(NO REFUNDS OR EXCHANGES)

Please pay attention to the address you enter when ordering. We can fix a wrong address during the time the order is processing this will be your responsibility to reach out to us and fix this. After the package has shipped Zyontique Essentials will not be responsible for the wrong address you provided and will not be able to issue refunds.

If your package has been confirmed delivered via USPS and you have not received it, you will have to file a claim with USPS as Zyontique Essentials, LLC is not responsible for lost or stolen packages.

Once you have filed a claim with USPS, the driver on your route will investigate to verify the it was not accidentally delivered to the wrong address; which happens quite often.

If you move forward with filing a claim through PayPal, your tracking number is automatically uploaded; which will notate that your package was delivered. We will only make exceptions for packages that have been confirmed lost or stolen during transit. Unfortunately, no exceptions will be made for packages that have been confirmed "delivered" via USPS.

Disclaimer:
ZYONTIQUE ESSENTIALS PRODUCTS HAVE NOT BEEN EVALUATED BY THE FDA.
PLEASE CONSULT YOUR PHYSICIAN BEFORE USE. ZYONTIQUE ESSENTIALS ASSUMES NO LIABILITY FOR INACCURACIES. ALWAYS READ LABELS AND DIRECTIONS BEFORE USING ANY PRODUCTS. OUR PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR CONDITION.

FDA Disclaimer

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.

If irritation or sensitivity occurs, discontinue use immediately; It is recommended to test a small patch of skin to see if irritation or sensitivity occurs.

Use products at your own discretion.

IF BODY BUTTERS/CREAMS MELT DOWN TO ITS UN-WHIPPED CONSISTENCY DUE TO CLIMATE OR SHIPPING CIRCUMSTANCES, PLACE THE PRODUCT IN THE REFRIGERATOR FOR 5 MINUTES AND THEN STORE IN A COOL DRY PLACE.

- Thank You